Loomio bugs, issues and feedback

Another grey boxes thing in this old thread:

• grey boxes past a certain date will not load (all comments previous to the one appeared have loaded)

• also the polls i know are in there are not appearing (i guess they are grey boxes).

• (you'll also notice the Timeline is broken a bit)

fyi, always appreciate a URL in text form for stuff like this :)

Grey boxes not going away even after hard refresh @Rob Guthrie @Greg Kan (hope y'all's days been decent!)

catching up on all the bugs now, one by one. this image preview issue is fixed

Unread reappeared on this thread although no new messages have appeared... not sure if it's related to the new bug i just posted in here as a separate comment

https://www.loomio.org/d/njwV5RpS/our-wellington-office

Re: the latter (unrelated?) bug:

• Thread stayed read

  • I think the unread comments were just below where the the app dropped me upon entry to the thread, as when I clicked into the thread (no unreads) it dropped me in the middle again, and I happened to scroll down and see a couple yellow highlighted comments

can you paste me the URL john ?

Unrelated? Smaller bug:

• I can't seem to get the messages in this thread 'read'. When I click to the group, and then click back in, it doesn't take me to any specific message (just drops me somewhere randomly in the middle). I'm going to mark as read now and see what happens

@Rob Guthrie @Greg Kan just came upon this large oddity:

Totally fair enough! We are always looking to make UX improvements and will look into this.

Thank you for your answer.

You're right! I found the “invite people to vote” and “…” buttons at the very bottom of the poll.

Maybe it could be a bit more ergonomic or user-friendly if these buttons were placed above the choices to vote for (a time poll can be long), but there is no bug.

I'll go get better eyes. 😉

Hi @Fran67

If you click the dots/ellipsis you should see the "Edit" option. The "Change vote" feature is actually completely different from editing the poll settings themselves, as you've probably observed!

Here's a screenshot:

You should also be seeing the "invite people to vote" button whether or not you have voted, as shown in the screenshot?

Let me know if you find anything else!

Can't edit the settings of a poll I just created…

… if I don't vote first.

This is confusing: it's not possible to invite people to vote, if you didn't do so at the end of the creation of the poll, nor to edit the settings of the poll if you made a mistake.

It seems that you have to make the button “change vote” appear (by voting) in order to get access to the other options.

Different bug(?)

So after the above things happened, I reopened Loomio and went into the group-specific email notifications and set them to "ignore"

I was surprised to receive an email notification 2 days ago (PERSON invited you to join THREAD). I checked and indeed my group email setting was still "ignore" as I had recently set it. Clicking into the thread and checking my thread-specific email setting, for some reason this is "normal" even though the thread appears to have started after I'd set group setting to "ignore"

Funny behavior after clicking 'email preferences' from a Loomio product email

1. It brought me to my global notification settings (not too surprising although not the settings I wanted to change)

2. I try to navigate to the group in question, and see a flat list of all my groups and subgroups mixed together

3. Clicking on the group in question, I get the following 404 and funny URL

1. The first time I hit the back button, still a 404 but the URL has changed to https://www.loomio.org/g/undefined
   

Semi-related note:

I always find it a little disconcerting to see the "LOG IN" on my top right, I feel less certain the changes I make will take affect

Dealing with unposted comments

Hello and thank you for Loomio!

I'm new here and after reading some threads, I hope I post this one in the right place.

I'm very distracted and it happens that I leave a comment unposted. With the previous version, I retrieved an unposted comment where I left it, even weeks or months later.

With the new version, unposted comments seem to disappear if I leave the page and then come back. (I guess my computer will hear ugly words, one day… 😉)

I think people like me should get a message when they try to leave a page where a comment is left open/unposted. Is it possible?

(The former way of working was better, and should be ideal if there was a special reminder, like “Unpublished post(s)” in the left column, near “Recent threads” and “Unread threads”, for instance. But I suspect this is a lot more work.)
Thanks in advance!

@Rob Guthrie funny behavior where I couldn't start a new thread (emailing you screencap), I proceeded to refresh, and then Loomio logged me out (unusual)... logging back in I managed to start the thread I'd intended

@Rob Guthrie all images in this thread are appearing broken to me

fixed now

deploying fix now

Poll page doesn't link to the parent thread when arriving from search

fix for this is now live, but it does not fix for previously mentioned people, only going forward

Makes sense.

One small simplification, perhaps, may serve:

• When you 'invite people to vote' who are not members of your group, I reckon that (pop-up) language in the app could make it clear that you are also inviting them to be a guest of this thread

  • then who can vote (currently) = members of group + guests of thread

  • that future tickbox would toggle away from the former to who can vote = those invite to

Seems like it might be a good idea to write something like this into the app or help, soon. Who can vote? seems like useful in-app info.

And, in the coming months, we'll make a checkbox option, so that you can create a poll where ONLY people invited to the poll directly can vote in it.

To summarize:

Anyone who is a member of the poll's group, or a guest of the poll's discussion, or has been invited to the poll directly, can vote in a poll.

Inviting someone to a poll, within a discussion, gives that person access to vote in the poll, and comment in the discussion, but does not make them a group member.

We'll be making someone to show who are the participants in a discussion, and if they are guests or members, soon.

The poll page shows all the stances in a poll, which is also a list of everyone invited to the poll.

inviting someone to a poll, if it is part of a discussion, also gives that person guest access to the discussion

hrrmm no that's different.I would love to be pointed to an example of the problem you're talking about. (before a workaround is used)

A stance (ie: being invited to the poll), will always give you access to the poll because it's an access record in itself. (key part of the new architecture I've been talking about)

cool thanks I think this will also fix the other weird behavior i saw where we tried to do a stand-alone time poll, invited people to the poll, and then one user couldn't access it. Sukie, who was running it, fixed it by adding them as Members to the group.

yikes, fixing now

@mentioning someone in my parent group in the thread of a subgroup they do not belong to does not give them guest access to the thread, but still gives that user a notification
(My expectation was that @mention – in a context – functions the same as invite people)

^ mentioning my training account from this account => I get a mention notification but reach a "no permission" page:

Thanks John, pushing up a fix now.

notifications.null have been appearing lately, not sure if they're to do with standalone polls (although the first example I show in this screencast is related to such) https://www.loom.com/share/c065ad02eb6340bca6298850b541d5ea @Rob Guthrie

Hrmm. I cannot reproduce with Safari 13.0.5. Am deploying an update to Tiptap now.

What version of Safari do you have?

Well, while you're there, if there is anything simple that would be a big improvement for the markdown editor, let me know.

No worries - thanks for the attentiveness (I'm making do with the markdown editor at the moment - which does the job most of the time, even though I like the new editor TBH).

I'll update it tomorrow and test with those browsers then. Sorry for the hassle!

It appears in my primary group, but as you see on the vid - I am on this thread when I am reproducing it on the video. Haven't found a place I'm not finding it. (Only weird thing is that it was happening on and off, and now all the time - at least apparently).

I've just tested it again on a couple of browsers.

I've replicated it on Brave (Chromium Browser) + Safari - OSX High Sierra. But I've just tried Chrome - and the editor is working as expected.

If it was just Brave - I suppose it might be worth forgetting about (you can't make it bug-free across every conceivable browser) but given it is Safari - it might be worth persisting with.

Having said that - if I'm the first person to have this issue, it can't be very pervasive. It is a really noticeable issue when it occurs, that interferes with the normal use of Loomio, so others would have raised it by now.

Anything thanks for keeping me in the loop.

Sorry, I've been both swamped with work, and kind of shocked about this.

I have no idea how you're seeing that behaviour. I can't reproduce it at all. I think I need more information.. Is it in an group, any thread, any browser? What if you are another user? Or are there some combos where it does or does not happen?

The editor is based on TipTap which is fairly well used, there is an update available. I'll update it tomorrow and let you know.

any news? :)

Ha! My bad - meant unlisted. I've changed it there, hope you can see it now.

almost!!! alas, the video is private

https://youtu.be/vUl3OrK8o3A

Just to be clear. The text sizes (h1,h2,h3) only work for lines/paragraphs of text. Unlike bold they cannot be applied to selections of text.

I wonder if you could send me a video of what is happening, because I don't quite get it yet..

I am replying to this comment from Safari.

I am having the same issue unfortunately :/ - I really hope I'm not doing something so stupid, that nobody has ever done it before!

Wow. I've not seen that before. I'll look into it first thing tomorrow. In the meantime, if you have a moment, can you test another browser and let me know the results?

Hi Folks - I'm having a persistent issue. Which doesn't always happen.

Issue: I am editing the context of a thread - a highlight text and click the button to change to a header. The whole context changes to header. I can't change it in isolation.

I've actually tried to add a header in this comment, and it changes everything to header. (I've left it in, for emphasis).

I'm using Brave (Chromium) browser - it may just be me, if it isn't I'm surprised someone else hasn't raised it.

Thanks in advance.

it's content related, can't do anything about that. just google AI jitters. thanks anyway

Google is responding funny to proposal invitation thought you might wanna know @Rob Guthrie ill email you the screenshot