Scrolling through heaps of stuff just trying to get a real feel for library culture, so I know what the experienced book worm types might want. From market research experience I already know that people don't actually know what they want, so it's better to understand their outlook than actually take their suggestions. This link I'm posting is classic self-expression at it's finest, giving 17 points that could guide our approach to touch points.
Point number 8 ("When a book you love gets a harsh review") made me think of this situation in a study library scenario- wouldn't it be handy of there was some public forum where students could review and recommend books for other people studying the same paper as them?
Seems obvious now I think of it...
Another sweet source, this is a presentation on what makes a good modern library
This link is a pretty handy article written on what libraries used to be, and what they will become. Two very different things, and we have to be designing for the future so why not get an idea of what that is?
Check this BookBot out! Is it the library of the future? Not sure it adds much to making the experience enjoyable to be honest, but it is VERY cool.
Good stuff going on here! http://ablogonlist.wordpress.com/2014/05/05/the-future-of-libraries-adopting-a-market-orientation/
Great watch! https://www.youtube.com/watch?feature=player_embedded&v=fa6ERdxyYdo
Taking the library to the people!
Communities taking their libraries into their own hands! http://vimeo.com/72957294
Hutt City library has become completely self service!