Dashboard login
![CJ](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMThDQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--136f34997c6115abaee1dded6a99cd912c1f99f4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/fullsizeoutput_13cd.jpeg%3F1520282126)
Is anyone having problems logging in to the dashboard? I’m trying via Edge and Chrome on my iPhone, and the three horizontal line link in the top-left that normally brings up the login options isn’t working. It might just be me…
![AW](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNkd6REE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d0cb77b1f25d2a03b0a8c8991bd80d53ac0ecde6/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/rosiecat.jpg%3F1612372708)
Alainna Wrigley Wed 9 Nov 2022 8:46PM
Thanks for this report! When the three-line icon/hamburger icon is the only option in the navigational bar, I also am unable to log in due to not seeing a menu.
Will try to reproduce in multiple environments, then the trace the error and flag to address.
In the meantime, please use https://eartharxiv.org/login/ to access the Dashboard.
![MG](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMnhWQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--0407f03c55408fe776e5159ae22a5097366c02ce/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/20140620_205039.jpg%3F1612772767)
Mohamed Gouiza Wed 9 Nov 2022 8:55PM
I get the same problem when trying from my iPhone. But it works fine on the iPad, because the menu on the top is expanded.
Sent from Outlook for iOS ( https://aka.ms/o0ukef )
![CJ](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMThDQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--136f34997c6115abaee1dded6a99cd912c1f99f4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/fullsizeoutput_13cd.jpeg%3F1520282126)
Christopher Jackson Wed 9 Nov 2022 9:36PM
Thanks all for the replies! Let us know how you get on Alainna.
![AW](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNkd6REE9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--d0cb77b1f25d2a03b0a8c8991bd80d53ac0ecde6/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/rosiecat.jpg%3F1612372708)
Alainna Wrigley Tue 7 Mar 2023 6:48PM
Hello everyone, this issue should now be resolved in EarthArXiv. Please let us know if you see it again!
![CJ](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMThDQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--136f34997c6115abaee1dded6a99cd912c1f99f4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/fullsizeoutput_13cd.jpeg%3F1520282126)
Christopher Jackson Wed 8 Mar 2023 8:12AM
Thanks for the update, @Alainna Wrigley!
Evan Goldstein · Wed 9 Nov 2022 7:53PM
i am able to log in right now.. (firefox)