Thu 28 Apr 2016 6:46AM

Trouble Ticket process

SM sebastien michea Public Seen by 282

Redifine the ticket process in assembla following the QA/dev team reorganisation


Vincent Naudion Thu 28 Apr 2016 7:30AM

Current ticket lifecycle is available here https://www.assembla.com/spaces/meveo-enterprise/wiki/Processes, chapter Community tickets lifecycle


Vincent Naudion Fri 29 Apr 2016 2:07PM

New ticket lifecycle (Opencell side), feel free to comment...


sebastien michea Mon 2 May 2016 9:31AM

i think we need to merge test designer and test reviewer roles in your graph
also i would not serialize test and doc but do in parallel


Vincent Naudion Mon 2 May 2016 10:22AM


Edward P. Legaspi Thu 12 May 2016 6:49AM

The problem I see with this diagram is that normally when a developer is working on a ticket and coding he also develop a soapUI test, because it's hard to know if the code is running correctly without testing it. So I think test plan creation should be at the start of the process when a developer accepted a ticket.