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Wed 17 Jun 2020 10:50AM

Phase 2: Mind - Data capture for remote counselling service

EHC Ellie Hale (CAST / Catalyst) Public Seen by 10

CHALLENGE

Developing a data capture solution for Mind (National) that will evaluate the effectiveness of a remote counselling service they are offering on behalf of the Welsh government. 

OUTLINE

Mind have been awarded the contract by Welsh govt. to develop and run a remote counselling service which offers 6 counselling sessions to people (need more detail from Mind) by phone. Funding was awarded on 20th May and runs for 6 months from that date. Mind have to mobilise quickly to get provision in place as soon as possible. 17 local Mind centres have signed up to deliver the program but service users will be allocated based on availability (not just location) which is a new concept for Mind. 

The funding Mind are requesting will support with data capture for evaluating the effectiveness of an intervention. Without this support Mind are planning on using spreadsheets to capture data but acknowledge that this is usually poorly adopted by practitioners. 

This is an interesting, neat project which could both help Mind to improve and continue this service offer but also be used in other initiatives where data capture is so crucial.

DEPENDENCIES

The wider project is already in progress and will require a team to get started within the next three weeks.

(Need more detail from Mind)

COLLABORATOR CAPABILITIES

We are looking for a three-partner team, with each partner specialising in one of these areas:

  • Data

  • UX design

  • Front-end and back-end development

    BUDGET + TIMELINE

Budget: £18,000. £3,000 of that budget is for charity capacity to engage with the project.

Timeline: This is expected to be a 6-8 week sprint.

Deadline: Expressions of interest from digital partners must be received by June 23rd.


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EHC

Poll Created Wed 17 Jun 2020 11:04AM

Contribute to Mind Phase 2: Data capture for remote counselling service Closed Tue 23 Jun 2020 3:03PM

Outcome
by Ellie Hale (CAST / Catalyst) Tue 23 Jun 2020 9:00PM

Thanks for your input everyone! To summarise, we have:

  • Two orgs interested in the UX design role: @Debby Mulling (Catalyst) @Noam

  • Two orgs interested in the data role @Rob Brown @Sadhbh Doherty (Shift)

  • One org proposing an additional ethicist role @Ellie Hale

    It looks like @Debby Mulling (Catalyst) and @Rob Brown are keen to work together on this brief, feel they complement each other and are ready to express interest.

    @Sadhbh Doherty (Shift) has been quiet for a while, and there was no update on the potential collaboration between @Noam and @Gilly (and Gilly voted that it wasn't quite right for her, so assume this wasn't quite the right fit).

    There's no further update from @Ellie Hale on what the ethicist role might entail, and no-one else has mentioned this in the discussion thread, so that implies there isn't broad support for this role.

    No-one applied for the front-end and back-end development role, but since this project is primarily a Discovery phase, the UX capabilities of Debby's organisation should cover it.

I've therefore launched a proposal that the Mind Digital Team be made up of Debby and Rob.

Please could you all vote and add any comments before the deadline of tomorrow COP? Thanks!

Please complete the poll - you can update your vote later in the week when you have more information.

Please contribute to the conversation by adding your thoughts and comments on this brief, including any helpful links or insights that might help improve/inform the brief and responses to it.

Results

Results Option % of points Voters
I'm interested and will give an answer by the end of the week 30.0% 3 ALP SD NSL
This one isn't quite right for me 20.0% 2 ALP G
I'm signalling interest in the data specialist role 20.0% 2 SD RB
I'm signalling interest in the UX design role 20.0% 2 DM NSL
I'm signalling interest for a role I think should be included but isn't currently listed 10.0% 1 EHC
I'm interested and don't have capacity right now, but please keep me updated 0.0% 0  
I'm signalling interest in the front-end and back-end development role 0.0% 0  
Undecided 0% 2 CN

7 of 9 people have participated (77%)

EHC

Ellie Hale (CAST / Catalyst) Wed 17 Jun 2020 11:23AM

I'm signalling interest for a role I think should be included but isn't currently listed

I think there's a need for an ethicist, and our org could provide that.

DM

Debby Mulling (Catalyst) Wed 17 Jun 2020 11:27AM

I'm signalling interest in the UX design role

We have delivered on a similar project and feel our learning from this is very relevant to the project. We would also be able to re-use elements from this previous project.

Item removed

EHC

Ellie Hale (CAST / Catalyst) Wed 17 Jun 2020 11:30AM

Add your thoughts here :)

Item removed

Item removed

DM

Debby Mulling (Catalyst) Wed 17 Jun 2020 11:32AM

would Mind be looking at rolling this out nationally after a successful launch in Wales?

EHC

Ellie Hale (CAST / Catalyst) Tue 23 Jun 2020 8:25AM

I think that's the plan, yes

EHC

Ellie Hale (CAST / Catalyst) Tue 23 Jun 2020 8:27AM

So far we have: 1 partner for the data specialist role, 1 partner for the UX design role, and 1 suggestion of an additional role of an ethicist.

@Noam have you come closer to a decision? We're planning to close the poll today.

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