Loomio bugs, issues and feedback
This is a public space to report bugs or feedback about Loomio.
If your report contains private information, or you would rather contact us directly, please email contact@loomio.org.
Now that I've restarted my browser; sign-out works. Probably was on older version. Thanks RG
Hrrm.. thanks for reporting. We did have sign out issues last week but I thought I'd solved them, can you screenshot your cookies for me?
I can't sign out. When I click 'Sign out', the page reloads to loomio.org/dashboard. No error in console.
testing replies, unrelated to original message
Option for withholding poll results entirely (i.e. hiding votes as well as voters' identities), i guess prior to the user voting?
You're right. This is problem of Safari (13.0). All options are visible in Chrome.
Here's what I see, what browser are you on @Eduard Kurganskyi ?
The English version has the same problem. Creating tables is not available.
In the localized version of Loomio, some options for formatting text are not available.
It wasn't easy to find if this is reported yet, but
When I click with my (mouse) cursor to move the text-cursor to a different part of the text when posting, I end up with the field no longer active. I can't type at all. I can only get back to the field by using my keyboard tab key to cycle around and get the field to be active again.
I could test other browsers. I'm in Firefox with various privacy plugins and things. But I have never experienced this anywhere else on any other website.
Weird unread behaviour; I just went into the thread "PODS CHECK-IN" and scrolled around to make sure all was 'unread'. I checked and indeed it disappeared from my Unread Threads (etc.).
Moments later, it was back, complete with yellow bar:
I've gone through and tried to clear the thing while screen capturing; have shared by email.
Mark read may have cleared it permanently this time; will report back if not. FWIW: I get a NotFoundError: Node was not found when I hit Mark read.
A customer has also reported the behaviour regarding invitations to subgroups as 'unintuitive'
Thanks for documenting this. I'm aware of this behaviour and it's actually how it's intended. The unintended part is the "auto accept" of membership (as you put it). Yes, we can't really change this until 1.0 is retired. Great to have it noted in here.
Similar to above, when I invite people to more than one subgroup at a time from a subgroup:
the invited user will auto-accept the invitation to the subgroup from which they were invited, but have to accept-by-email to access the other ones
@Rob Guthrie still not sure if this is too edge-case to be priority before 1.0 deprecation but thought I'd make you aware.
Invite people (from subgroup)
Interesting behaviour when I invite someone to a group via a Subgroups's Members' tab (ticking the parent group's box and/or other subgroups')... it may be that the below behaviors are best addressed once 1.0 can be deprecated but thought I'd document...
It seems that – unlike invitation from the parent group's Members tab – this kind of invitation requires the user to accept via email.
The member does not appear as "invited" in any other subgroups' Members tab except for the subgroup from which they were invited.
If invited user doesn't accept from email, they will start seeing activity in Recent threads (maybe Unread too?) but nothing in the navbar... there's currently no notification for being invited to group, as @Greg Kan and I have chatted about.
Navigating to a thread (or notification eg @mention) of the subgroup, the parent group then appears in the navbar with just the one subgroup I was invited from (and sometimes a public group)
This seemed to accept the invitation for the parent group, but I still could not see the other subgroups I'd been invited to.
Navigating to one of the subgroups I'd been invited to, there wasn't an option to Join. I had to go back to my email and hit Accept.
weird!! thank you, noted
Notification history bug!
Grey oblong is the placeholder for something that is loading. For me, they load within 3 seconds, 100% of the time. usually faster & often before they're on screen.
We have had a problem in the past where an ad blocker updated it's banlist to include '/events' which is a word I use within the loomio api, and so they appeared grey because the requests were blocked by the ad blocker - but I think that was an error they fixed within 24 hours.
My current confidence in the thread page is set to 'quite high', so it's likely to be an issue with a browser extension or your internet connection dropping some requests.
(edit: however it is curious it only happened on this thread. that I cannot explain)
and now i can see them all...strange? the big bottom lip can take a day or two to work...
Can I please see a screenshot?
still grey...was giving me sorta novembver but now...aug 5. only this thread...🙏
and now that last comment is grey too...(big bottom lip emoji)
weird bug....i cannot see any posts since aug 5(all grey bars) but only in this particular thread!
everything else seems to be working just fine...
feedback from our group about 2.0 is positive.(that means the doohickey device users are happy...)📱
still keen for a searchable iconji table but in no hurry...(going to bed emoji)
fixed in 2.0.93
fixing this and other inconsistencies among the vote forms
Anonymous allocate poll does not let participant's know that their votes will be anonymous:
will wait on @Rob Guthrie to confirm which term he wants to go with
When I start a count Loomio tells me I have "started a check"

PS, aside, are we switching Allocate to something else? All good no rush and I'm not partial, but do please ping me when ya do :) (or just update help)
ok thanks, I've watched the share now. really helpful we'll address this tomorrow. Cheers
are these attachments from loomio1?
FF | Mac OS Can't remove image-attachments from context (sent Loom to your email Rob)
We have not heard any feedback from customers that the trial is unclear, so I'm going to wait for more input on that one.
I agree about the features page, our intention is that we convert the "What's new in Loomio 2.0" into a features page .
@Rob Guthrie I wish to propose some improvements for a better usability on the home page. It's unclear that the group you start is not free, but is a time limited trial. You have to add more explanations. First I propose to add a "Features" link to a page on the top-right, between "Blog" and "Help" links. On the "Features" page you need to explain syntetically the Loomio features, already explained in the "Help" page with an explanation of different features of different plans. Second I propose to add a subtitle to the button linked to /start_group and to the text "Start a group for free" with this text: "Try a Loomio 14 days' free trial and then update to one of our paid plans" with link to "Prices" page.
OK PESKY TABLES ARE FINALLY FIXED IN 2.0.61
this is an issue with our text editor and an upgrade with a fix is incoming. hopefully i can deploy this today
no apparent way to merge cells in table FF | OS X
initials display strangely (stacked) in reply:
not to mention @Rob Guthrie 's genius deep problem solving 🧠🧠🧠🎊
PS. feel better soon matey!
Greg on fire 🔥🔥🔥🚀
recent fixes and updates:
fixed group attachments (from comments and group description) not showing up in files panel
removed mute/unmute thread actions
fixed outcome not updating after editing
fixed broken notification links involving memberships
fixed pin thread modal missing helptext
made user profile page look less offensive
fixed broken group links on user profile page
i get logged out if I try to use my google photo period from incognito window
from FF (logged in, non-incognito) | OS X
I don't have any problems
More bug in this area
-
Retried the process with one variation I mentioned above:
logged into google then tried to Sign in with Google
and additional variationsigning up from link inviting me to vote on a pollGot same result, looping behavior, my pre-populated email address stays in the form "or, enter your email"
So I logged in by email and encountered related bug #2:
Clicked the "get photo from Google account"
Loomio reloaded back to the Sign in page (without my email pre-populated)
@Rob Guthrie @Greg Kan
yep same issue FF (incognito window) | OS X
I click sign in by Google
Prompted to log into Google and I log into account (Note: this account email has a Loomio profile, but set up to log in with password)
Loomio returns me to the Sign in modal
let me know if you need to test other cases such as 1.) already signed into Google, and 2.) trying to sign up with an google account where the @gmail.com email is not already associated to a Loomio account
hey @John Gieryn , weirdly this is all working for me today, both signing in to an existing account with google, and signing up to a new account with google. can you try again?
Bug when I try to sign up with a Google account:
I click sign up by Google
I choose a Google account that doesn't have a Loomio user account
I get a 400
Afterwards, if I try to click
Sign in with Googlethe page reloads and shows me the sign in modal again

@Rob Guthrie I spoke to Greg about this in-person FWIW
is there meant to be an in-app notification when a user has been invited to a group? currently it doesn't show up, and is of type "groupAnnounced" rather than "userAddedToGroup"
this is currently the intended behaviour
you see groups you've been invited to (and are able to participate in them) despite not having accepted the invitation
previewing announcement emails is broken
is it intentional that anyone viewing can close a thread but only admin(or is it only members?) for that group can reopen?
eg https://www.loomio.org/d/XKgxepJN/how-do-i-logout-