Thu 22 Feb 2018 10:41PM

Site outage

DP Dan Phiffer Public Seen by 382

It looks like social.coop is offline: "We are down for maintenance. Our apologies. Please check the status page for updates, or try again in a few minutes." The status page says "Web App: Major Outage," everything else shows up as ok. I'm assuming the right people already know about this and are working on it, but I figured I'd post here just in case.


Mayel de Borniol Fri 23 Feb 2018 12:21AM

I'v been having a go at bringing it back but hitting my head against the wall. I can't identify the issue, both servers are up and all the Docker containers seem to be running OK, and haven't spotted any weird logs... I'll keep digging but it's getting late here!


Victor Matekole Fri 23 Feb 2018 1:39AM

Apologies for not forewarning, an upgrade is underway...


Dan Phiffer Fri 23 Feb 2018 5:36AM

Well I got home, and it is back! \o/


Matthew Cropp Tue 27 Feb 2018 8:47PM

@mayel & @victormatekole fyi looks like we're down right now.


Victor Matekole Tue 27 Feb 2018 8:52PM

@matthewcropp bringing back up now.


Jake Beamish Sun 15 Apr 2018 10:50AM

The site has been down for most of the morning for me, was back on momentarily about ten minutes ago but is gone again now ☹️


Neil - @[email protected] Mon 16 Apr 2018 10:33PM

For future reference, it seems like the main landing page social.coop might cache the 'something went wrong' page. So even if the site is back up, it might appear like it's still down.

e.g. even when I was receiving the error page at social.coop, navigating to social.coop/web worked.


Christian Bundy Sat 28 Apr 2018 4:59PM

Thanks! I just did a hard refresh and it worked.


Matt Noyes Sat 28 Apr 2018 2:46AM

Down again? This page is not correct.


Matt Noyes Sat 28 Apr 2018 3:20AM

Back up? It's not you, social.coop. It's me.

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