Incident Management Review and Processes- making sure we do what we say we do (review of Policy, Process, Practice).
We have experienced some critical incidents recently that have highlighted a need to review our internal Incident Management Process (Policy, Procedure, Practice, training etc)- this is one of the requirements of our registration and also operating a good/ethical business.
There is one particular incident I would like to review with the assistance of the group (either Risk Jedi or other interested parties). This incident occurred almost 12 months ago and potentially has large/significant consequences (organisationally as it was classified as a Reportable Incident with the NDIS QS Commission and not responded to appropriately/within timeframes). I will go into further detail in the discussion.
Please respond in the thread below if you are interested in reviewing this with me- I will send a further individual email to the group once confirmed. I would like to have this done within the next 2 weeks (to also pre-empt any further investigation or action by the NDIS QS Commission). I would expect to dedicate 2-3 hours of reviewing the Incident, Policy/Process, Practice Standards, Gaps, Opportunities, and possible consequences.
![VT](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNDByQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c0c6c7c078ace7b1a2c63502243be9751f16afcc/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RkhKbGMybDZaVjkwYjE5c2FXMXBkRnNIYVFHQWFRR0FPZ3B6WVhabGNuc0hPZ3h4ZFdGc2FYUjVhVlU2Q25OMGNtbHdWQT09IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--76fbfb4cf6c235059586b0c7c347dd0d77445cbe/VT-Profile-Photo.png%3F1591239569)
Vic Tyler Tue 23 Mar 2021 9:36PM
Hi Jason, I'm interested.
![RH](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMGtKQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--255d0fc086575beee69e7a8dfcf762b01c6f2ab2/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RkhKbGMybDZaVjkwYjE5c2FXMXBkRnNIYVFHQWFRR0FPZ3B6WVhabGNuc0hPZ3h4ZFdGc2FYUjVhVlU2Q25OMGNtbHdWQT09IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--76fbfb4cf6c235059586b0c7c347dd0d77445cbe/Screen_Shot_2019-12-18_at_10.56.53_am.png%3F1577958029)
Rob Hosking Tue 23 Mar 2021 10:59PM
Interested
Aleks Jovanovic Wed 24 Mar 2021 7:08AM
Thanks Jason, I've attached the "Incident and Injury Reporting Policy" here. It would be great if all members acknowledged that they have read the policy and I welcome them to provide feedback to myself, their coach, the risk Jedi or any of the bored members. The policy was also shared on thisrisk Jedi thread last year: https://www.loomio.org/d/TX5xsvbt/incident-reporting-policy
![AB](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBdzhHQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--ef2067fdc60eb4500a0540bed0a9d47e06a454d4/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/2016-05-03_23.52.31.jpg%3F1574898345)
Abby Brown Thu 25 Mar 2021 7:22AM
Cheers Aleks, read and understood
Deleted account Tue 13 Apr 2021 10:08PM
Thanks Aleks, read and understood
![MD](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNjJ1Q1E9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--8909d9b37ecead3793d744b2d704aa9baf2af929/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/Profile_Pic_5.jpg%3F1492167252)
Michelle Dunscombe Mon 19 Apr 2021 8:12AM
Read and understood 🙂
![DB](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNlR4Q2c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--1981ae999b8c29195d73517fdf320843a7ae4a34/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQmdHa0JnRG9LYzJGMlpYSjdCem9NY1hWaGJHbDBlV2xWT2dwemRISnBjRlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--e579049eb7f20fc1070cc24f3215f2949d184302/112159083603_6eff946b5d60690e4da8_72.jpg%3F1496282294)
Dee Brooks Fri 23 Apr 2021 5:46AM
I HAVE READ AND UNDERSTOOD! HAHA!
Aleks Jovanovic Fri 23 Apr 2021 5:48AM
competency based assessment coming up 🙂
![VT](/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBNDByQ3c9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--c0c6c7c078ace7b1a2c63502243be9751f16afcc/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDRG9MWm05eWJXRjBTU0lJY0c1bkJqb0dSVlE2RkhKbGMybDZaVjkwYjE5c2FXMXBkRnNIYVFHQWFRR0FPZ3B6WVhabGNuc0hPZ3h4ZFdGc2FYUjVhVlU2Q25OMGNtbHdWQT09IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--76fbfb4cf6c235059586b0c7c347dd0d77445cbe/VT-Profile-Photo.png%3F1591239569)
Vic Tyler Wed 24 Mar 2021 7:57AM
Hi Aleks I acknowledge that I have read and understand policy.
Abby Brown · Tue 23 Mar 2021 9:05PM
Hi Jason, I am interested