General Research

SB Sean Burn Public Seen by 18

Phillip Rubery Thu 25 Sep 2014 12:07AM

Scrolling through heaps of stuff just trying to get a real feel for library culture, so I know what the experienced book worm types might want. From market research experience I already know that people don't actually know what they want, so it's better to understand their outlook than actually take their suggestions. This link I'm posting is classic self-expression at it's finest, giving 17 points that could guide our approach to touch points.
Point number 8 ("When a book you love gets a harsh review") made me think of this situation in a study library scenario- wouldn't it be handy of there was some public forum where students could review and recommend books for other people studying the same paper as them?
Seems obvious now I think of it...



Phillip Rubery Thu 25 Sep 2014 12:30AM

Another sweet source, this is a presentation on what makes a good modern library


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