Supporting non-English users
If someone emails [email protected] in English or Spanish, we can handle that, but what should we do when we start receiving support requests in Portuguese, Romanian, French, etc?
How should we communicate our limited support capacity?
zack
Mon 21 Jul 2014 6:42PM
Not sure how many emails are received in other languages to justify a change..
Benjamin Knight
Tue 22 Jul 2014 1:21AM
I really like the intent here, but I worry about the time-cost it would impose, as well as potential privacy issues.
Jochen Walter Tue 22 Jul 2014 4:34AM
I don't have a problem when You found another solution like google translation @richarddbartlett . Perhaps this isn't something to discuss anymore and you can close the discussion? It was just that I started with loomio some days ago and I am someone who likes discussions ;o)
Edit: monk on And I don't like having mistakes in my comments monk off
Richard D. Bartlett Tue 22 Jul 2014 8:19AM
No problem @jochenwalter, great to have you in here :)
Benjamin Knight · Tue 22 Jul 2014 1:23AM
I think this is a great idea @jochenwalter , but I also think there would be quite a serious concern about how to handle privacy.
Basically, I think it could be problematic for anyone other than Loomio staff to see the content of user emails, even if they're support requests.