Wed 23 Feb 2022 7:52PM
Mobile tips
Tim Huegerich
Public
Seen by 3
Our video conferencing service (8x8) may not work reliably on mobile web browsers, but a mobile app is available as an alternative. See https://docs.8x8.com/8x8WebHelp/video-meetings/Content/join-meetings.htm#join-guest Mobile users can install the 8x8 Work app ahead of time so they will be able to smoothly transition to it if something goes wrong with the browser-based 8x8 video chat (by clicking the "Pop-out Video" button in empathy.chat).
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You should be able to add empathy.chat to your home screen on both Android and iOS devices.
Specific instructions for doing so with the Chrome browser on iOS can be found here. (In step 6, replace "googlechromes://www.osxdaily.com/" with "googlechromes://empathy.chat")