Mon 1 Apr 2019 11:24AM

Double Accounts

TS Thomas Sounness Public Seen by 80

Hi, I seem to have two accounts, and I want to delete one or merge them into one. The account I am asking from is the one I want to keep. I have a second account with the same name, I cannot access it, and it seems to run in parallel with my main account. Can someone have a look please or can you suggest how I best ask for someone to have a look? Thanks


Michael Mon 1 Apr 2019 8:25PM

Hi Thomas, yes we can merge user accounts for you - it is a back office function.

Please send a message to [email protected] with the email addresses of the two accounts, and tell us which one is your preference to keep. And we will merge the accounts for you.

As this is public site, please don't post your email address in this thread.

Regards, Michael