EWC - e-NABLE Web Central

Hello!
I have seen full video tutorial and studied the "Whats New" section.
Based on that I share here my notes: http://bit.ly/2stwohy

I really hope it can help.

It's undebatable, EWC is an amazing tool for integration and I believe it can be the very basis for other projects like the Dashboard/BI project for example.

Thanks very much for the notes, @evertonlins! I'll review them with my partner, Aleks, and we'll incorporate them into our development roadmap.

Hi @jeremysimon and @jonschull I have some opinions from yesterday's meeting regarding EWC. Hope it helps!

• Point: People are dropping out when need to take pictures for measurements.
• Suggestion: As a case arrives a trigger send an e-mail to the nearest Case Facilitator, Chapter Leader and other volunteers in the area (important they share the same language). Is important they know about new cases near them or they won't log in because EWC to search, as it is not part of the everyday community life yet.

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• Point: To know how many people are actually in the community G+.
• Suggestion: To create a badge for Registered Volunteers on Credly and to claim it you need a profile on EWC. You can get 3 things out of it:
• A solid and structured volunteer database for KPI measurements and BI analysis.
• This database will have value as only people that are actually active or want to be active will create the profile.
• It will give strength to other desired actions inside the community. -> Today someone can print and deliver a hand without the badges for it, so that's why people won't get "certified". If you have a profile on EWC those badges have renewed strong meaning. You need the badge to work on EWC, so you only play the game if you have the *"ticket".

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• Point:Batch input of cases inside the system and send info to the chapters.

• Suggestion: If a chapter doesn't engage on EWC today, creating tasks on the system and after that sending to them am create 2 issues:

• 1- For the system: Data inside the system without a "father", they can remain there for too long.

• 2 - For the chapter: Give the chapter work they weren't expecting, and as it already exists on the system will be bad not to act on them. It can impact chapter planning and other activities and disengage people.

• What if you guys give the data for "previous evaluation" by the chapters? They can do a data cleansing and be an active part of the process without the pressure of the cases already in the system. After evaluating the data they can define if a species is or not compliant with EWC and act on the case.

It will promote the engagement of the chapters because they are creating the demands and defining the actions needed by choice and based on a plan made by them.

Going this way I strongly believe that the number of cases on the system will be low, but the cases will most probably be completed.

Hope it helps. Have a nice weekend!

Everton These are three different and interesting issues. It seems that the best way have separate issues within a thread is to create a proposal so I'm going to try that.

Hi @jonschull
The idea of the previous evaluation by the chapter is to have experienced people evaluating the information before putting it into the system.
expected benefits:

• To prevent the import of data that may need to be deleted later.
• To break the evaluation of the data in small parts having various chapters or experienced volunteers evaluating a small portion of data at the same time. It will speed up the process.
• The chapters and volunteers after evaluating what is OK to become a case inside EWC will be able to create the cases inside the system.
• This "evaluators" that already know the cases can act as facilitators or act in another role.
• This cases that will be created inside the system will be more likely to have community support due to the previous involvement of chapters and volunteers.

@jonschull , about the badges, I agree with you, volunteers may become inactive, but the force of this badge is the extrinsic motivation to get people to create a profile inside EWC.
After that, we will have solid information to reach the volunteers using the profile data from EWC (email, phone number, etc) and work on engagement initiatives.

The experience that is being created on EWC will help improve other aspects of the community, along with the organization of the cases.

We have decided to remove the enforcement of badges within EWC for now. It appears to be too burdensome for users to manage their Credly badges, and people aren't using EWC as a result. For those who choose to use them, Credly badges will still be displayed on a user's profile in EWC, but they will not be enforced - anyone will be able to offer help on any case. This change will be rolled out sometime this week.

I understand, the main issue is that there are people that want to help and are getting stuck.

In the near future, we'll be adding email notifications, configurable in the Profile screen. Options will include:

Send me an email when a new case is created within X miles of my location

Send me an email when I need to take the next step in a case I’m assigned to (or for a device request I created)

Send me an email when one of my active cases is updated

Send me an email when any case has not been updated in X days

Any volunteer will be able to sign up for any of these email notifications.