Loomio

online conponent

B Bobby Public Seen by 43

i have teck

J

Jackie
Abstain
Wed 7 May 2014 1:57PM

I think the online component needs a team dedicated to making it happen and includes more than the viewing audience - thought it was about ways to participate in the gathering online through discussions, skillshares, etc.

SG

Sally G Mon 5 May 2014 1:10PM

For those agreeing; can you assist, suggest resources, etc. Please do more than just say “this is a good idea”; we need all hands on deck!

JC

Julia Clark Mon 5 May 2014 6:24PM

I never heard back from Markos. A bit of research and maybe freedompop is not the way to go for the wifi.
https://www.linkedin.com/company/freedompop
I can still reach out to freedompop and see what they can provide at what cost, but I was not able to pick up the phone and ring them because they have taken their number off their website.

Who was next on the list for wifi recruitment? If anyone remembers...

SG

Sally G Tue 6 May 2014 2:17PM

@juliaclark I do not see anything in the Linked In profile that suggests that Freedom Pop is not the way to go, unless you are thinking that it is too new/small? Of course, you talked to them, not I, so cerrtainly take your lead on this.
What made me think they would be appropriate is their tag line, “The Internet is a right, not a privilege” and their interest in providing services in neighborhoods that are under-served. Not sure of their capacity or interest (latter not looking good if they are not returning calls.)

JC

Julia Clark Tue 6 May 2014 2:32PM

@jackie I was concerned about the negative feedback about customer service. Coupled with the fact they did not email the information promised. Markos seemed a bit, ...err how you say... put upon when associating with the Occupations. I am pretty sure I recorded the conversation. I'll up load it and reach out to them again, right now.

JC

Julia Clark Tue 6 May 2014 3:43PM

They had removed thier number from thier website, however, I had it in my records. I just called them and they left me on automated hold for over ten minutes. Considering I asked for information to be emailed and he did not do such, I am wondering if "the internet should be free" is a gimmick .
anyway here is the first call to Mark @ Freedompop.
https://soundcloud.com/the-jc-organization/initial-contact-freedompop-monitored-call-139838398913423954-92461399389661

JC

Julia Clark Tue 6 May 2014 3:48PM

Actually their tag line is "the internet is a right, not a privilege."

T

Tricia Tue 6 May 2014 6:55PM

The online component is going to have to have a field organizer or three who organizes and helps the streamers to record and publish to a platform.

SG

Sally G Wed 7 May 2014 3:40AM

O.K, not returning calls/extensive holds are bad. I have had no problems myself, but no need to call on customer service once the device was activated (and that was a simple call), so cannot comment on overall CS.

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