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Frequently Asked Questions
What support do I get with Loomio Pro?
Can I upgrade to Loomio Pro after purchasing Loomio Starter?
You can upgrade at any time and we will automatically apply a prorated credit for any pre-paid subscription fees.
Does my organization qualify for the Pro Nonprofit plan?
We love nonprofits, and have created the Loomio Pro Nonprofit plan for you. This is a 50% discount on our Loomio Pro price.
Nonprofit organizations can upgrade to this plan for immediate subscription to Loomio. We’ll then send you an email with a link to validate your organization’s nonprofit status via our partner, TechSoup
How do I know if my group qualifies for the Community Lifetime plan?
The Community Lifetime plan is available for community groups and organizations run by volunteers who have no full-time paid staff. When you upgrade to this plan we will ask you to make a declaration that your group has no full-time staff.
I have a discount or referral code, where do I apply it?
After you have chosen the plan you wish to purchase, click the upgrade button, and you will be taken to our billing portal to set up the payment. Here you can add a discount or referral code to receive a reduction off the final price.